Return & Refund Policy

Returns are accepted within 7 days from the date of delivery. To qualify, the product must be completely unopened, unused, undamaged, and in its original sealed packaging, with all original labels and packaging intact.

If you receive a damaged, defective, or incorrect product, please contact our Customer Care team within 48 hours of delivery. Kindly provide clear photographs and a complete unboxing video showing the condition of the package and product.

Once the returned product reaches us, it will be carefully inspected and verified against the return conditions. If the return is approved, the refund will be initiated to your original payment method within 7–10 business days.

Products that have been opened, used, tampered with, or have damaged seals are not eligible for return or refund. Any applicable shipping or delivery charges are non-refundable, unless otherwise specified by Ginsa Herbals.

To initiate a return or refund, please contact our Customer Care team within the applicable timeframe. Share your order number, product details, reason for return, photographs, and unboxing video where required.

Our Customer Care team is available to assist you with return, refund, and product-related concerns. Please provide accurate order information so that your request can be reviewed and resolved efficiently.

For return and refund assistance, please reach out to us using the details below.

Email :- support@ginsaherbals.com

Phone :- +91 70110-73156